MenuUrgent Help
In an emergency call 999
If your life is in immediate danger, call 999 or go straight to A&E
For urgent help call 111
If you feel at risk of harming yourself or others, call 111 immediately.
111 is open all day every day
It's free to call from every landline and mobile phone
The NHS 111 service now has trained mental health practitioners that will help you to stay safe.
If you need to be seen by another service, such as a GP, pharmacist, urgent care centre or A&E the NHS 111 service can arrange that for you.
If you need to talk to someone call 116 123
Whatever you're going through, a Samaritan will face it with you.
Samaritans are a listening ear all day every day
It's free to call from any landline or mobile phone
It won't show up on the phone bill
For crisis support by text message, text 85258
The Shout Crisis Text Line connects you with a trained volunteer to help you feel calm and safe again.
It's free and open all day every day. Your Crisis Text Line volunteer will text with you back and forth, listening and helping you work through things until you feel you're in a calm, safe place.
If you're worried about someone
If you're worried that someone may be very distressed or at risk of harm, encourage them to follow the advice above.
In an emergency call 999
If a person is aged 18 or over, and it's not an emergency situation, they have the right to choose whether or not to access support.
You can let them know how to access support when they're ready. You may find Mind's guidance on helping someone else to seek help useful.
If you're worried about a child or young person under 25, the Young Minds Parents Helpline may be able to help.
If you suspect a child or young person under 19 has been abused or neglected contact the NSPCC's advice line for adults on 0808 800 5000.
If you're helping someone, make sure to look after yourself too
Helping someone else can be distressing for you too. If you need to talk, contact Samaritans on 116 123.
If you're looking out for someone day-to-day, organisations that can offer guidance, support and help to plan ahead for emergencies include:
